Controller
Sellapy Global Technology Limited, trading as BedClear UK, is the controller for personal information used to provide this service. Contact us at support@bedclear.com or at Handsworth, Birmingham, England, B21 8BT.
Information we collect
We may collect identity and contact details, collection and billing addresses, booking details, photographs you upload, access and safety information, payment status and transaction references, communications, technical security data, and partner application and compliance evidence.
Why we use it
We use information to provide and manage collections, take and reconcile payments, communicate service updates, verify partners, prevent fraud, keep appropriate records, comply with legal duties, and improve service performance. Our legal bases may include contract, legal obligation, legitimate interests and consent, depending on the activity.
Who receives it
Information may be shared only as needed with assigned collection partners, payment provider Stripe, hosting and communications suppliers, professional advisers, regulators, law-enforcement bodies, or another party where required by law. We do not sell personal information.
Retention and security
We retain information only for as long as needed for the purpose collected, legal obligations, disputes, fraud prevention and accounting. Access is limited and appropriate technical and organisational protections are used.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent. Email us to make a request. You may also complain to the UK Information Commissioner’s Office.